Has your company invested in technology at the onset of the pandemic to deal with the need to work remotely, only to find out today with evolving technologies, that they are not the right technologies to support your long term goals? If so, you’re not alone.

Technology continues to evolve quicker than ever. The way of doing business has taken on a “new normal”. In order to be competitive in today’s market, small and medium-sized businesses (SMBs) must take into consideration customer satisfaction, employee satisfaction, and current technology trends that support the company goals and vision.

Here are a few benefits to staying current with technology:

• Increases efficiencies, and saves time and effort by bringing all the necessary tools together.
• Increases productivity and employee satisfactions when technologies and processes are streamlined.
• Maintain optimal security and performance by removing obsolete technology that no longer receives crucial security patches and take advantage of cyber fighting tools.

The emphasis must be on smart tech acceleration rather than just speed.

Tech acceleration is all about quick implementations that solve short-term problems, whereas smart tech acceleration is about implementing technology that supports the organization’s long-term goals and vision.

More About Smart Tech Acceleration

Since the pandemic began in 2020 businesses had to make difficult decisions overnight to create remote collaborative work force to adapt to the COVID-19 restrictions and keep employees and customers safe. While these may have helped solve the challenges faced at that time, they may not fulfill your objections and visions for your company today. We have seen many implementations create silos, restrict access, and open security holes, instead of breaking down silos of access for streamline collaboration and enhanced security.

It’s time for a smart tech acceleration that takes into account your company’s long-term strategy, market trends and the role technology can play in advancing key initiatives. A prediction that investment in smart infrastructure will increase by 40% in 2022 demonstrates that many organizations understand the importance of effective technology acceleration. (1)

A smart tech acceleration focuses on improving customer experience and employee retention. While 10% of businesses commit to going fully remote, 60% experiment with hybrid environments and 30% return to the office, seismic shifts in customer and staff retention patterns could occur if quick acceleration gets prioritized over a long-term strategy. (2) Rushed changes and accompanying solutions may not serve your company well as a whole.

Three Ways Smart Tech Acceleration Supports Long-Term Business Growth

• Identifying true partners who align with your values, are committed to your success, and are innovative enough to contribute to your future roadmap is crucial. You will work with many vendors who do various tasks to ensure your smart tech acceleration is successful. You will face obstacles, but choosing the wrong partner who only causes more issues down the road or having to find a substitute in middle of a projects does not have to be one of them.
• Integration helps businesses meet their growing IT demands by making it easier to connect new solutions with their existing IT infrastructure. A lot of today’s new technology is designed with the expectation of future integration with other IT components. It’s built to easily grow and expand upon efficiently at any pace, which will reduce operational expenses, increased user adoption rates, and improve business operations in less time.
• Smart tech acceleration ensures your organization’s growth by focusing on key performance indicator (KPI) improvements rather than quick, reactionary installations.

If you lose your competitive edge, then you risk the potential of losing customers and prospects to competitors who have invested wisely. Focus on long-term productivity and operational success, and avoid band-aids that won’t help you meet your goals.

Navigating smart tech acceleration alone is difficult, but having an expert MSP by your side takes this pressure off your shoulders. Contact us today for a no-obligation consultation.

To Learn More, download our infographic.

SOURCES:

1. FORRESTER PREDICTIONS 2022

2. FORRESTER: THE ANYWHERE-WORK GUIDE TO EMPLOYEE VACCINATION