Microsoft 365 Email Has Changed the Way We Do Business.
Get your email from anywhere, anytime, starting with a 50 GB Mailbox. You can synchronize across multiple devices seamlessly. And everything lives on the georedundant Microsoft servers, so if you get a new phone or computer, you can log in and resync all your data, you never have to miss a beat. Best of all, you can easily send encrypted emails when sharing confidential data electronically.
Microsoft 365 Email Only Plans
Managed Exchange Plan 1
- 50 GB Mailbox
- Sync across multiple devices
- Email, Calendar, Contacts, and Tasks
- Unlimited Groups, Shared Mailboxes, & Lists
- 50 GB Archive
- Premium Management & Support
Managed Exchange Plan 2
- 100 GB Mailbox
- Sync across multiple devices
- Email, Calendar, Contacts, and Tasks
- Unlimited Groups, Shared Mailboxes, & Lists
- Unlimited Archive
- Litigation Hold
- Data Loss Prevention
- Premium Management & Support
Looking for More Than Just Email?
Check Out Our Microsoft Office 365 Plans.
Looking for Extra Protection?
Set up our Barracuda Mail Filter to stop spam, phishing attacks, viruses, DDoS attacks, and manage your trusted and blocked senders list from one interface. You can never have enough protection in today’s online world. The best thing you can do is layer up. ISOCNET can take care of everything, or we can provide you with an easy to use interface to manage your threats, set thresholds, release messages, and more! Ready to get started?
Why Use Microsoft 365 Over Traditional POP or IMAP?
POP Mail
When you use a traditional POP mailbox you are only downloading the email off the server. So, it lives only in the mail program you download it in (Outlook, Thunderbird, Mac Mail). Therefore, if your hard drive crashes or computer dies, you no longer have access to your email, contacts or calendar you may have used on your system. POP Mail does not offer a sync feature, so you are only able to access all of your emails from that one device.
IMAP Mail
IMAP works in a similar fashion as exchange, but without all of the extras Outlook gives you. IMAP does keep a copy of your email on the server, so you can access it from different places. It often does not sync your outbox/sent items and will not save your drafts; however your inbox will sync across multiple devices. This is good so you can get the same inbox on your phone and PC. The challenge is, you are limited by the disk space on the server and you can only sync what the service allows (email, contacts, calendar) and you don’t get your sent items or drafts.
Microsoft 365 Mail
Microsoft 365 Hosting gives you the most enriched email experience with Outlook Web Access or the Outlook client. You are able to sync all your features, email (including outbox and drafts), contacts, calendar, tasks, and notes. You are able to easily collaborate within your organization with shared mailboxes, calendars, and many other add-ons like Teams, SharePoint, and OneDrive being the most common. Your Outlook web access has nearly all the same features as your Outlook client.
Understanding Service Options in Microsoft 365 Emails
Can Save You Time and Money.
Shared Calendars
You can choose to share calendars with other team members in your organization. This makes booking meetings a cinch. You can know when people are available or not. Shared calendars can also be used for booking Conference Rooms and more.
Shared Contacts
Having a Global Address book in your organization allows for contacts to be shared within Outlook throughout your team. Every time you load your outlook, log into your phone outlook, or log onto web outlook, your contacts are always available and up to date.
Groups
You can set up groups to be used in a variety of ways. It may just be a distribution group, which is one email that sends to many different people. You can require that only certain people send to this email, or that only certain people can approve messages to be sent through a moderator. Finally, you can set it so only emails @yourdomain.com can send/receive from it. The best thing about groups, is they are unlimited and free! No license fees and no limitations. Groups can be helpful for generic email groups (i.e. staff@ or invoices@) to keep your team organized and in the know.
User Rules
Microsoft 365 Exchange has a powerful administrative backend. Individuals can set rules in their outlook/web outlook for ease of organization. You can move something to a folder, send an automatic forward/reply, create an appointment, and so much more. The options are endless. For administrators, rules can be applied to multiple email addresses or the entire domain. For instance, a rule can be added so if you add #Secure to the subject or body, the email will automatically be sent encrypted.
Shared Mailboxes
Shared Mailboxes are very useful when multiple people need to be able to work from the same mailbox. When you set up a shared mailbox, you tie it to was many licensed users as you would like. It becomes a fully functioning second mailbox in your Outlook. You can send, receive, create meetings, etc. Users can see what other users who are part of the shared mailbox have done (emails sent, drafts, etc.). This is most often used for generic emails like sales@ where you have multiple salespeople responsible for managing the emails. This ensures others know where communications are and customers get timely responses with multiple people manning the mailbox. The benefit is, NO Cost! Yet, you retain a fully functioning mailbox. You can send from that address, so it does not have to show an individual’s email. This is great for a sales team or team that may have rotating members or temporary employees.
Advanced Features We Love
Audit Trails
Recording and alerting is important in maintaining compliance. Administrators can be alerted if an email forward is setup, too many failed login attempts, foreign IP login attempts, too many emails were sent out, passwords changes, etc. and the list goes on. In addition, administrators can look through logs to identify who did what when! In the past, this has been a challenge to being in the cloud. You didn’t always have this insight that you could have within your own infrastructure. Microsoft has not only given the information, but the tools to automate, review, and remediate situations.
Encrypted Email
Sometimes email is just quicker and easier! But is it safe? Sending emails encrypted it safe and secure and meets compliance when sending confidential information. Just like when you are entering a credit card in online, you can send emails encrypted and ensure only the person you sent it to can see the email. You can take it a step further and limit those emails so only certain people can see it or only people within your organization can have access to it. These features can restrict printing, forwarding, and copying of your email in addition to putting an expiration on it.
Multi-Factor Authentication
Everyone should have this turned on to protect your account. This will ensure no one is in your account without your knowledge because you have to be notified and take action by phone or email. You can set up multiple authentication options, so if you don’t always have your phone or multiple users log into the same account, you can still take advantage of the security feature. It is the easiest, quickest, smartest way to lock down your cloud account! Another included feature with Microsoft 365 that not enough people take advantage of. Sometimes it takes being compromised to truly appreciate Multi-Factor Authentication.
Connectors
Many businesses use a host of business applications, which send out invoices, newsletters, marketing material, customer updates, and so much more. Connectors allow us to connect these applications into the domain, so it can be a trusted source for sending emails. It can also be set up to allow certain header information to come through or not, so your emails are not marked as spam.
Message Trace
It is frustrating when you know you should have an email but it is not in your inbox. We love the Message Trace feature in the Exchange Admin Portal. Not only will it confirm if the message hit the server, but if it is quarantined, sent to junk, or moved to another folder and why. It simplifies troubleshooting email delivery.
Security & Compliance Center
Security and compliance is our favorite place of all. It gives us the control over the environment for enforcing company policies, securing the environment, and so much more! We are constantly exploring new features and highly recommend administrators take advantage of these powerful tools.
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
What ISOCNET Customers have to say
"Fantastic company with an impressive skill set and even better customer service. Our firm is extremely happy with our new website. Hire them!"
Amanda
"I can't express how much it means to me that I know you always have my back when it comes to the website! Trust is everything! Thank you so much for all you do!!"
Mary
"I can't think of a better way to say ISOC is great than: They do what they say they are going to do, when they say they are going to do it and for the price they say they are contracting for. I've been with them since the beginning (1998)."
Chuck Klein
"Very quick responsive answer to my complicated issue."
Russ Connors
"Hi Kelly, We’re super pleased with how quickly you guys were able to help us out. Thank you so much for jumping in and to get the issues resolved and the site back up. "
Best, Lisa
"At ISOC you get to talk to a knowledgeable live individual, you are not left waiting on hold, you never get pushed into voice-mail hell or AI bots, and you get follow up without having to ask for it. Thanks, John, you saved me a lot of anxiety and effort."
Richard
"Also, I would like to comment on your professionalism and ease of handling things for us over the past several years as we are technically challenged. You and Kelly make us want to continue working with ISOC!!"
David
"Over the past two years I have had the pleasure of working with two of your support personnel, John and Tommy. Both times I needed assistance in getting my e-mails up and running. Both of your employees are skilled, knowledgeable and responsive. They represent your organization very well!"
Bill
"Hi Kelly, I want to let you know that John from Support was absolutely fabulous helping me today. He was also very patient when I didn’t understand something. Have a great week."
Teri
"I was probably one of your first customers and have loved your service. Thank you for your great service."
Glenn
"I had my first PC before Windows 1.0 and the wide spread use of the internet. As technology increased, I had difficulty getting satisfactory response from various quasi support groups to respond to issues. That is , until I started with ISOC as my ISP. I am now semi-retired, but will still continue my relationship with ISOC. Any problem that I faced was always dealt with in a responsive and professional way. Also, I want make a special “shout out” to Tommy O’Donnell with your support group. He is a problem solver extraordinaire. He has the remarkable ability to communicate with someone like myself who barely can spell computer on good day. I have complete trust in his abilities and advice."
Jack
"Since switching to Office 365 from our inhouse email, our company has experienced almost zero email down time. The support we receive from the team at ISOCNET is friendly and professional and are very quick to address any issues that do come up. ISOCNET has been invaluable in their assistance as we move our sister companies into Office 365 also. I would highly recommend ISOCNET to anyone looking to move to Office 365."
Ed
"Been receiving great praise from our new website, it turned out fantastic!"
Mike
"It’s a pleasure to work with a business that values customers and shows it. I teach Marketing at UC and I always emphasize the importance of customer experience, both positive and negative. This is a great example of the former. "
Best, Mike
"In this day of negative feedback I wanted to take the time to say thank you for your EXCELLENT tech Tommy O who confidently led me through several problems and made my ISOC life so much better. Kudos to Tommy and the person smart enough to hire him! "
Grateful Customer - Brenda
"Rick: I just wanted to pass along that Kelly Berkemeier and Shelly Enda have been doing a fantastic job supporting The Circuit. They have been invaluable in helping us answer questions, make some changes and provide advice on how to move forward. Thanks for all ISOCNET does for us!"
Tracy
"Dear ISOC Management, I want to extend my sincere appreciation regarding Jesse Rowland. He has helped me fairly recently and yesterday decreasing my trash bin and helping me understand what I need to do next time. He offered to delete my trash bin and me not knowing it was from my tablet. Still learning how to use my tablet."
Gratefully, Missy
"Hi, All. I really want to pass on my thanks to ISOC for having Josh Miller on your team. I have been a member of ISOC for about 15 years. I have never had anything but wonderful, attentive service whenever I had a question or problem. Josh took it to another level with his patience with me being a complete non-techie, helping me frequently with both emails and phone conversations. He held my hand through a most difficult series of issues with my not understanding how to make things work. Thanks for having such a great employee!"
Scott
"Hi Kelly, I wanted to let you know how much I appreciate your great team in getting my website up and running. Cherie was excellent as the project lead and your tech team was great walking me through setup. Everyone was friendly, very responsive on getting back to me with answers to my questions and making changes. You were great too! I love the website and so does everyone that has seen it.
Tammy
"We have scheduled monthly status meetings with ISOC, what a welcomed change. It gives us the opportunity to be proactive instead reactive when making decisions about our network infrastructure."
Paul
"I've been favorably impressed with their depth of understanding of how to structure the website. While the work is ongoing, the engagement thus far has increased website traffic and inquiries. The team holds virtual meetings with the partner for communication and project progress updates. Above all, ISOCNET's breadth of understanding of the project needs ensures high-quality outcomes."
Rob
"An increase in sales and organic and paid traffic has resulted from ISOCNET's development work. The team was responsive and attentive to the unique needs of the client. Besides providing training, they also built the website in a way that the client could manage it independently."
Stephanie
"Thank you for your excellent Customer Service! It makes all the difference (and creates loyal customers). ISOCNET obviously understands that. Please forward this message to your superior, along with my congratulations on an employee that exceeds customer expectations."
Thanks, Dee
"Hi, I just wanted to let you guys know what a gem you have in Shelley Enda. She is patient, smart, down-to-Earth and always flexible. We have recently had changes in leadership that have caused us to slow down on web design. She has been invaluable in helping us get through this process. I am always telling her how great she is but I want to make sure that everyone else does too. She is an excellent representation of your company. Seriously, she bends over backwards to make us happy."
Thanks, Erin
"I have truly valued and appreciated our communication and if every vendor we contacted was as helpful and amicable, life would be a better place."
Tim
"Brandon was a pleasure to work with and already provided help with a few things that we were struggling with here. Have a nice weekend!"
Thank you, Laurice
"ISOCNET is a FANTASTIC group of professionals, they are experts in IT, data security, online marketing, website development & design and cloud services. The team is top-notch and consistently provide excellent customer service!! Their knowledge is extensive and they have experience in so many verticals and industries. I highly recommend their services!!"
Debbie Hill
Frequently Asked Questions
Find the answers to questions that most new ISOCNET clients have, designed to help you select the right business plan for your needs
How do I send emails securely?
Once you have your administrator set up the Rights Management or add a rule, you will be able to send email securely. On a new message, go to options, and you will have an Encrypt or permissions options to choose how you would like to encrypt the message. The user you send the message to, will have to log into webmail in order to review the message. This confirms that the user is in the proper mailbox and has the rights to view the message.
Do I need to backup my Office 365 Emails?
Yes, you need to backup your Office 365 emails. Microsoft does a great job of making sure your email is up and running and flowing. However, they do not backup due to deletions, accidental or malicious actions. Therefore, it is best to use a third party to backup your emails so that you can fully recover if items were deleted.
How do I set up my Office 365 Emails?
It is easy, contact our consultants and we will take care of everything. You do need access to your Domain Name so that we can verify your domain. ISOCNET will take care of setting up your tenant with Microsoft, validating your domain name, setting up your users and licenses, and even work with you to set up your devices. Need a Migration? We take care of that too! See our Migration Services.
Do I need an additional email filter?
Be prepared that every email and business is under attack. Just because you have a door on your house, you still lock it. And even when locked, you may still decide to have an alarm system. When it comes to security, your risk tolerance will help you determine if it is worth to your business. Having more security is always better.