Businesses have been outsourcing parts of their operations that may not be in their wheelhouse for ages. Whether it be Human Resources, Payroll, Accounting, Marketing, Software Development, or Legal Counsel; it takes a smart business owner to know what they can and cannot do well internally. Many SMB’s don’t have enough work in some areas to truly cover the cost of an employee. Technology is no different, and when implemented and managed properly, it can help you meet your business goals while increasing efficiencies, productivity, and improving communications.

Reasons to Outsource IT

Comprehensive Support

As the digital world is growing and new technologies and threats are arising, it is unlikely you can have the talent who has in-depth knowledge and capabilities of it all. An outsourced IT company gives you a team of people with varying skillsets that work for your business, so all of your technology is covered. In addition, you have a larger team to support your workforce. No longer does Karen have to wait until Jill’s computer is fixed before she can get assistance.

Controlled Budget

An outsourced IT firm gives you a fixed cost and predictable spending. You always know what you will spend and what the incremental cost will be as you grow. As your IT Partner, we will work with you on an annual basis to review needs, goals, and upcoming expenses to collaborate on a budget that works for you. With an internal person, there can be unexpected turnover which cost money, mistakes the business has to pay for, or additional expenses for the tasks and projects outside of the employee’s skillset. In most cases, companies will actually save money by outsourcing their IT and reduce operational costs.

Reliability

Service levels are not impacted due to turnover, because you have a team of experts with an Outsourced IT partner. Your service is reliable and consistent. In addition, with an experienced team, you will have a more reliable infrastructure and support system. You reduce your organization’s risk, as you are more protected with advanced capabilities and unlimited technical resources that are not available inhouse. We keep your technology up to date, so it stays reliable.

Improved Efficiency

The right technology properly implemented can improve a companies overall efficiency. When technology is working for a workforce, they tend to be more efficient and productive. Automating processes and reducing downtime will support more efficient operations. Since we are experienced IT professionals, we have probably dealt the technical problems you encounter and can more quickly solve those problems than an in house employee could. Outsourcing your IT allows you to focus on your core competencies and grow your business.

Reducing Risk

Cybercrime is at an all time high, up 300% since COVID-19 hit. With the number of breaches that have caused havoc, such as the pipeline shutdown to Target credit cards being stolen, there has been a wave of new compliance and pushes for cybersecurity. As your IT Partner, we can improve your security posture and cyber resilience. We take the responsibility and put protections in place, reducing your risk from cyberattacks.

Reasons Not to Outsource IT

Lack of Control

When you outsource, you no longer have control of the people, processes, values, or quality. However, as a customer, you do have a say on expectations.

You Have Already Built it

If you have an Internal IT staff that meets all of your needs, and you have all the right people in place, there may not be a reason to outsource. Or, if IT is your core competency, then outsourcing does not make sense. It may be worth considering using outsource as a contingency plan only.

You Weigh the Cost

How much would it cost you to stay up to date on the latest technologies and trends? How much would it cost you to pay for all the right software and skillsets to protect your business? We all use technology in business today and will continue to. When you are focusing on your business you are building your business. When you are not focusing on business there is opportunity lost. Is it worth it to outsource your IT? Contact us for a free consultation.