How Vishing Works

In a vishing attack, cyber criminals pretend to be someone trustworthy, like a bank or tech support person. They’ll call you up and try to trick you into giving away sensitive information. This can be a credit card number, password, or even access into your system.

Sometimes, the scammers might even convince you to do things that put your business at risk. They may get you to download harmful software, send them money, or give them administrative access to your infrastructure.

Vishing is just like a phishing email, but over the phone. The cyber criminals may also use social engineering tactics to manipulate people, and it can be very effective.

Educate Your Employees

Make sure everyone on your staff knows about vishing and how to spot a suspicious call. If you don’t train employees about this real threat, how will they know how to identify it?

One tool to help educate your employees is security awareness training. These programs teach staff members about the latest threats and best practices in cyber security. Learn more about the importance of security awareness training and how it can help safeguard your business.

Set Clear Rules

Companies should create and follow rules about what information can be shared over the phone. Tell your team never to give out sensitive information to callers they don’t know.

Include processes to double check and verify before sensitive information is given, or access is granted.

Use Caller ID

Encourage your team to check caller ID to see who’s calling. This practice can help provide additional protection against vishing attacks. But remember, caller ID can be faked, so it’s not always reliable.

Double-Check Requests

If someone on your team gets a strange request over the phone, tell them to verify it using a different method. For example, the caller could call back using a trusted number or send an email to confirm.

This extra layer of verification can help ward off cyber criminals.