Co-managed IT is an IT service model where an organization works with a third-party IT service provider to complement its internal IT team. The co-managed IT approach allows businesses to share IT responsibilities with a managed service provider (MSP) that has up-to-date specialized skills, resources, and expertise.

The most common misconceptions that business owners have of co-managed IT include:

One-Size-Fits-All Approach

Business owners may think that MSPs offer a one-size-fits-all approach to IT services. However, co-managed IT is customized to meet the unique needs of each business. MSPs work closely with the business to understand its IT infrastructure, business goals, and budget to provide tailored IT solutions.

Loss of Control

Some business owners fear that outsourcing IT functions to an MSP will result in a loss of control over their technology infrastructure. However, co-managed IT does not mean relinquishing control. Instead, it allows the business to maintain control over the areas it wishes to manage while outsourcing certain functions to the MSP. Businesses actually get more control and resources over their IT in a co-managed IT set up.

Increased Costs

Many business owners believe that outsourcing IT functions will increase costs. However, co-managed IT can reduce IT costs in several ways. For example, it allows businesses to avoid hiring and training additional IT staff, reduces downtime and improves efficiency, and can help prevent costly cybersecurity breaches. You get the cost of a Team and additional tools & resources for less than the cost of a new hire.

Incompatible IT Systems

Business owners sometimes worry that their IT systems will be incompatible with the MSP’s systems, leading to integration problems. However, a reputable MSP will work to understand the business’s IT systems and provide compatible solutions that integrate with existing infrastructure. In fact, an MSP will provide you with additional tools and resources that are compatible with any environment.

Limited IT Support

Some business owners think that outsourcing IT functions means having limited IT support. However, co-managed IT offers more extensive IT support than traditional managed services. This is because it combines the expertise of internal IT staff with the specialized knowledge of the MSP.

Co-managed IT is a flexible IT service delivery model that can help businesses reduce costs, improve efficiency, and enhance cybersecurity. By working closely with a reputable MSP, businesses can overcome these misconceptions and enjoy the benefits of a co-managed IT approach.