We live in a rapidly changing world where new technologies emerge changing industries, supply chains are unpredictable, customers are evolving their preferences, and geopolitical equations are drastically shifting. It is more critical now than ever to be able have sustainable business to scale. Building a foundation for sustainable scaling will allow you to increase and decrease resources as needed without downtime, constant technical upgrades or a negative impact to your bottom line. We know there can be ups and downs to get to a foundation of sustainable scaling.

Sustainability To Scale for Success

People

People are your most valuable asset. Investing in your people to ensure they are properly trained and have the resources readily available, and easy-to-find is critical to sustainable scalability. On-Demand-training for customers and employees empowers them to help the business scale successfully. Having proper communication channels, especially for those affected by changes, will keep a satisfied employee. Overlooking people and not effectively managing them thru changes can cause turmoil, miscommunication, dissatisfaction, absenteeism, attrition, and send productivity off the rails!

Processes

You must have someone designated to managing your process documentation. They should keep it up to date by ensuring as the process changes, so does the document. This allows for anyone to step in and assist quickly when needed. This goes for every process. As each process should be carefully planned, monitored, and managed so your daily operations runs like a well-oiled machine.

Technology

When done properly, technology can help align processes and people for the most productive outcomes. It can also automate processes, costing you less and saving time. However, things to consider when prioritizing sustainable scalability:

• Single Platform: Choosing one platform that offers endless integrations will save you time, manpower, and money when implementation integrations.
• Current Technology: Having outdated, unsupported technology is an invitation to cybercriminals around the world. It is important to always stay up to date when patches and new versions are available, so you don’t get stuck or backed into a corner of a costly upgrade.
• Commit to Integration: Focus on solutions that work and integrate with what you have. Finding a cheaper alternative that requires a work around will only cause problems in the future. Remember, you get what you pay for.
• Vulnerability Scans: Backups are great, Business Continuity & Disaster Recovery Plans are better. But, being proactive to never have to use those plans are best! Compliances change, as do networks. Doing regular vulnerability scans will can address gaps before they are exploited.
• Automation: Automating workflows will help reduce human error, and save you time and money in the long run, to allow your employees to work on more trivial tasks.

As an MSP we can help align your Technology to support our Processes and People!