Is your technology up to date? Is it working towards your long-term goals? Do you know what it will look like in the next 5 to 10 years? If you answered yes to those questions, you are in a great position to use technology to help your business achieve its goals.

Technology is continually evolving, and organizations need to keep up to remain competitive. Intelligently improving the technology that employees rely on in a way that considers the future and helps organizations achieve long-term goals, is where smart tech acceleration supports that strategy.

A few reasons why keeping up with evolving technologies is critical include:

• Integrating all of the necessary tools saves time and effort while increasing overall efficiency.
• Streamlining technology and processes can boost productivity while improving the employee experience.
• Enhance security and system performance, by removing obsolete technologies that no longer receive critical security upgrades.

For tech acceleration to be beneficial long-term, things to consider before integrating new technology solutions and products.

Elements of Effective Tech Acceleration

Think Long-Term Instead of Quick Fixes

Due to pandemic restrictions, new technology adoption has increased at an alarming rate. Overnight investments and quick implementations helped many organizations survive and even thrive by moving to remote working and other collaborations. However, in some cases, the quick short term changes are not conducive to the long term success of the company.

SMB’s were able to stay in business during an unraveled time with these overnight technology enhancements. After 2 years, we are seeing the flaws in the technology ranging from integration challenges to limited long-term value, whereas business can’t sustain and remain competitive in the new technological era. That’s why this is a prime time to prepare for the future by adopting smart tech acceleration. It’s time to thoroughly assess current systems to determine whether they are advanced and integrated enough to support your business objectives over the next 5 to 10 years, not just now.

Evaluate Previous Technology Investments

Examine your technology investments from the previous year (if you have any) to identify what works and what doesn’t. Have prior investments served your long-term vision/goals and if so, how? The answers will determine whether your acceleration is on the right track or not.

Benchmarking

What is the current state of your Infrastructure? What changes needs to be made to improve performance and align goals if it is not currently doing so? What are other firms doing differently to achieve better results? Learn from others successes and determine what could have the most impact for your organization to achieve better results.

When benchmarking and measuring your progress include: levels of cybersecurity, customer experience, employee experience, technology integration across the organization, backups, compliance and so on.

Consider the Total Experience (TX)

Total experience, is just like it sounds, it is everything and everyone’s experience, considered and brought together seamlessly…a blend of customer, user and employee experiences (CX, UX and EX). Integrating technology with the employees, customers and users, total experience improves the overall experience while providing more data points. It focuses on addressing customer/employee needs to produce better long-term and meaningful business outcomes.

Experts estimate that by 2026, 60% of large enterprises will use total experience (TX) to transform their business models in order to achieve world-class customer and employee advocacy levels.*

Committing to Integration

You will not be able to scale your company with exceptional individual solutions that don’t integrate (or that your company is not committed to integrating). Systematic integration unifies the customer and employee experience, reducing the risk of error, increasing efficiency and providing the opportunity to automate repetitive operations, among other benefits.

Collaborate for Success

If your organization doesn’t invest in smart tech acceleration, your competition could overtake you in the market. It’s time to say goodbye to short-term fixes that aren’t helping you achieve your goals and upgrade your IT ecosystem to help you achieve greater productivity and operational success for the long term.

A managed services provider like ourselves can work with you on finding, implementing, fine-tuning, and managing your technology infrastructure to ensure that it is moving you towards your long-term goals and vision. Feel free to contact us today for a no-obligation consultation to see how we can bring smart tech acceleration to your business.

To deep dive into the concept, download our checklist.